To maintain your Transfer Printing Operation under the best conditions and to avoid unnecessary service calls, please read these guidelines carefully before you start and always refer back if any problem should occur.
Before you start please get the Compatibility Guide for your particular Colour Laser Device from our WebSite www.themagictouch.com. TheMagicTouch Transfer Media are pre-conditioned and curl-controlled to provide excellent results with environmental conditions between 30% and 60% Relative Humidity and the Device Manufacturer’s temperature specifications. Usage outside these specifications may lead to increased Jams and/or degraded copy/print quality. At the same time it also may have a negative impact on the estimated lifetime of certain components in your copier/printer.
Note: Consult your copier/printer manufacturer to verify which ‘side up’ the transfer paper must be fed in your copier model. Transfer paper fed wrong ‘side up’ can cause damage to the copier/printer!!!
Please observe the following rules:
1. Store TheMagicTouch transfer paper in a dry place. After opening the shrink-wrap, keep boxes in close neighborhood to your Colour Laser Device and the lid closed.
2. Only the amount of Media required for immediate use should be taken out of the box! Unused sheets should be returned into the box immediately. Extended exposure to the environment, especially at higher humidity levels, may force the Media to curl and will cause feeding and/or jamming problems.
3. Single sheet feeding via the Bypass/Multifeeder is recommended. However, if stack feeding from Bypass/Multifeeder or Tray/Cassette is required, fan the stack of Media along all sides/edges to avoid multi-sheet feeding. Never stack Transfer Media on top of plain paper. ( Note: Some exceptions apply to particular copiers/printers [see Compatibility Guides] ) Avoid copying/printing down to the last 3 sheets because they tend to multiple feed. Maximum multiple copying/printing should be 20 pages. After each 20 pages run 1 or 2 sheets of Plain Paper to remove any possible Toner Residue that might have built up on the Fuser Rollers.
4. Always feed in the direction of the arrows printed on the back of the Transfer Media to avoid Jams!
5. Keep all trays clean at all times. Dust and fabric nap/fibers can be carried into the copier/printer by the Transfer Media and may contaminate the pick-up and feeding rollers and may have a negative effect on the lifetime of certain components of the equipment.
6. Copying/printing of dark colour designs/originals and printing from a computer may result in incomplete fusing/toner offsetting under certain conditions, mainly on the trail end of the paper. In this case, either reduce toner saturation or use heavy weight/thick paper mode. (see Compatibility Guides)
7. As a general rule, copying/printing 1 to 2 steps lighter in image density than on Plain Paper has been experienced to provide the best final results.
8. Use originally converted formats only. Processing manually cut A3/11”X17” to A4/8˝”X11” may result in jamming and may cause damage to the equipment.
9. Do not exit via a Finisher. A Finisher will have negative side effects like DogEars, Scratches or Roller Marks.
Important: Never use force and/or metal objects to clear a paper jam !!!
For any inquiry concerning quality and performance please contact your local MagicTouch Representation or use the ‘Contact us’ section or the ‘Copy Problem Report’ form in the ‘Technical’ section in our web site at www.themagictouch.com